Tuesday, January 28, 2020
Performance and Participation in games Essay Example for Free
Performance and Participation in games Essay Read through the following notes and then answer the questions at the end of each section. Please answer each set of questions on a different sheet using a new heading each time. Please write your answers fully in sentences. Consider how many marks each question is worth as to how much you need to write. The questions should be finished and handed in on Tuesday the 7th November along with your coursework (all sections). School Questions. 1. Explain how your experiences in PE can have both a negative or a positive effect on your participation in sport later in life (2). Name 5 different roles that a pupil could take within a PE lesson (5) 3. For key stage three PE explain what areas of activity are covered and the aims of PE at this level (7) 4. For key stage four PE explain what areas of activity are covered and the aims of PE at this level (4) 5. Explain what benefits can be sought from extra- curricular PE i. On a representational basis and ii. On a recreational basis (4) 6. Name one benefit of examination courses for i. The image of PE and ii. Pupils who have an interest in PE. 7. Explain what benefits links with sports clubs can have and why this is necessary (3) 8. Explain why cross- curricular links are important for pupils (2). 9. Name and explain 3 ways that a school could cover the cost of its sporting activities (3). 10. Explain how curriculum constraints can have a negative effect on how much time is available for PE (2). 11. Explain how tradition can affect the opportunities pupils may have within PE (2) 12. Explain how the environment can affect the opportunities that pupils may have within PE (both positive and negative) (2). Changing Attitudes. What effects do attitudes of society have on participation in games? 1. What is leisure (2) 2. How has leisure time increased (1) 3. Give some of the reasons for this increase and explain why these effects do actually increase opportunities (5) 4. Explain the aim of private leisure providers and name three different types of leisure opportunities they provide (4) 5. Explain the aim of public leisure providers and name three different types of leisure opportunities they provide (4) 6. Name some of the target groups that public providers make provisions for, explain what provisions they make and why this is useful. (5)
Monday, January 20, 2020
Natural Born Japanese Killers :: Exploratory Essays Research Papers
Natural Born Japanese Killers Americans and Japanese are both fond of pointing out the difference in crime rates. To many Japanese, America is seen as an outlaw nation, bristling with guns. And for many Americans, the juxtaposition of Japan's often ultra-violent entertainment with their low crime rate is fascinating. Japanese pop culture and crime statistics are often cited to defend American entertainment when it is accused of inspiring violence. But for anyone paying attention, startling crimes have a way of popping up in Japan unexpectedly. There were the "Otaku Murders" of 1988 and 1989, where Tsutomo Miyazaki kidnapped and killed four girls of around five years of age, reenacting gruesome scenes from his hentai collection. The serin gas attack in 1995 is another notable incident in the analogs of Japanese crime history. Perpetrated by the Aum Shinrikyo cult, almost a dozen people were killed during the terrorist attack. I asked a Japanese friend of mine once, "Are there gangs in Japan?" I've since learned that Japan has a long history of gangs, including everything from high school motorcycle gangs to the Yakuza, but he shook his head. He said there were no gangs, but in Japan sometimes kids just go crazy. He told me the story of a boy who would kill people on the street, discretely, and then hide in an alley to watch the ensuing action. He was eventually caught with the murder weapon near one of his crime scenes. This was several years ago, and I wrote the story off as an urban legend. Recently, however, there have been several articles published about teenage boys committing gory crimes in Japan. Over the last year there have been multiple incidents. A 65-year old woman in Aichi prefecture was murdered on May 1, 2000. On May 3, a boy in Saga prefecture hijacked a bus with a knife. He held a six-year-old girl hostage, killed one woman, and wounded five others. There have been more crimes, including knivings in people's homes, baseball bat bludgeonings and matricide, budgeonings with hammers, and, just two weeks ago, a 15-year-old boy on Kyushu crept into a house during the night and attacked a family. All six family members were attacked, and three died. Incidents such as these have been reported in many newspapers and online news sites, but I take the examples above from two articles on the subject. Tim Larimer, a correspondent for Time wrote "Natural-Born
Sunday, January 12, 2020
Marketing Philosophy Essay
Efforts of reviewing and modelling marketing elements, concepts and philosophical attitudes were numerous and effective. But with new challenges causing hurdles in making marketing function more effective on macro- and micro- level of the economy, a revision of marketing philosophy is always at place. Elements of marketing philosophy Dibb and Simkin (2004)| Lancaster and Reynolds (2005)| Blythe (2005)| Drummond and Ensor (2005)| Morgan (1996)| 1. Production orientation 2. Financial orientation 3. Sales orientation 4. Marketing orientation 5. Customer orientation 6. Competitor orientation 7. Interfunctional Coordination| 1. Production orientation 2. Sales orientation 3. Marketing Orientation| 1. Production orientation 2. Product orientation 3. Sales orientation 4. Customer orientation 5. Societal marketing 6. Relationship Marketing| 1. Production orientation 2. Product orientation 3. Sales orientation 4. Financial orientation 5. Marketing Orientation| 1. Cost philosophy 2. Product philosophy 3. Production philosophy 4. Sales philosophy 5. Erratic philosophy 6. Marketing philosophy 7. Social marketing philosophy| As indicated in Table 1, authors tend to use various terms for the elements of marketing philosophy: a) ââ¬Ëorientationââ¬â¢ (Dibb and Simkin, 2004; Lancaster and Reynolds, 2005; Blythe, 2005; Drummond and Ensor, 2005); b) ââ¬Ëphilosophyââ¬â¢ (Morgan, 1996); c) ââ¬Ëconceptââ¬â¢ (Kotler and Armstrong, 2008). Even the Lithuanian authors, who wrote the first university book on marketing, professors Pranulis, Pajuodis, Virvilaite and Urbonavicius (1999, 2000 and 2008) have used the Lithuanian counterpart word ââ¬Ëorientationââ¬â¢. Following this broad tendency of the term ââ¬Ëorientationââ¬â¢ usage, here, in this article, the choice of the ââ¬Ëorientationââ¬â¢ term will be applied. The renowned American professors Kotler and Armstrong (2008, pp.9-12) indicated that their choice of marketing management orientations were as follows: * the production concept, * the product concept, * the selling concept, * the marketing concept. * the societal marketing concept. A similar opinion was expressed by a group of Lithuanian marketing professors, where they classified marketing orientations as follows (Pranulis et al., 1999, 2000): a) production orientation, b) product orientation, c) selling orientation, d) marketing orientation; e) socialethical marketing orientation. Because of the difficulty of incorporating all the various facets of marketing into a single definition, Lancaster and Reynolds (2005) distinguished features of the subject in the following statements (Lancaster and Reynolds, 2005, p.16): â⬠¢ ââ¬Å"Marketing is dynamic and operational, requiring action as well as planning. â⬠¢ Marketing requires an improved form of business organisation, although this on its own is not enough. â⬠¢ Marketing is an important functional area of management, often based in a single physical location. More importantly, it is an overall business philosophy that should be adopted by everybody in the entire organisation. â⬠¢ The marketing concept states that the identification, satisfaction and retention of customers is the key to long-term survival and prosperity. â⬠¢ Marketing involves planning and control. â⬠¢ The principle of marketing states that all business decisions should be made with primary consideration of customer requirements. â⬠¢ Marketing focuses attention from production towards the needs and wants of the market place. â⬠¢ Marketing is concerned with obtaining value from the market by offering items of value to the market. It does this by producing goods and services that satisfy the genuine needs and wants of specifically defined target markets. â⬠¢ The distinguishing feature of a marketing orientated organisation is the way in which it strives to provide customer satisfaction as a way of achieving its own business objectives.â⬠The author of the article proposes the following perception on the classification of marketing orientations, which constitute the marketing philosophy essence: 1) the production orientation, 2) the product orientation, 3) the financial orientation, 4) the selling orientation, 5) the marketing orientation, 6) the market orientation (which extends to internal and external orientations), 7) the social-ethical marketing orientation, 8) the holistic marketing orientation (which extends to internal marketing orientation, integrated marketing orientation, social marketing orientation relationship marketing orientation). The holistic marketing concept was proposed by Kotler and Keller (2007) but it was not mentioned or wider discussed in the textbook of Principles of Marketing (Kotler and Armstrong, 2008), but introduced in their co-operative book on Marketing Management (2007). For this reason, it is viable to include this new orientation in the proposed model (Figure 3), as it integrated at least four other sub-orientations: a) internal marketing orientation, b) integrated marketing orientation, c) social marketing orientation and d) relationship marketing orientation. Internal marketing orientation will be directly dealing with a Marketing Department within an organisation. It will directly subordinate to the senior management level and other organisational department, emphasising the organisational culture and micro-climate, suitable for effective work and success factors in marketing performance. Integrated marketing orientation would focus towards integrated marketing communications, the cost-effective selection of marketing channels and integrated development of products and services within the scope, demand and challenges of the national and international markets. Social marketing orientation would be focusing on the concept of societal marketing proposed by Kotler and Armstrong (2008), where the basic societal marketing triangle is based on the well-being of the community, incorporating the corporate social responsibility of companies and non-profit organisations, legal issues and environmental protection issues, which altogether streamline the sustainable development of the economy and consumption patterns. Relationship marketing orientation would be concerned with fostering the customercompany relationship with consumers, offering value added products and services. This orientation will also foster the company-partner company (B2B) relationship, seeking trust and reliability in partner selection process and its maintenance for coming years. Therefore, marketing channels should be effectively developed to reduce costs and enhance profitability ratios for all three market participants: a) producers, b) distributors and sellers, c) consumers. The market orientation is proposed to be grouped as internal and external orientations. Though Narver and Slater (1990) proposed a model that identified the components of market orientation as: â⬠¢ Customer orientation, which incorporates customersââ¬â¢ perceptions and understanding by customersââ¬â¢ creating value, offering cost-effective solutions to satisfy their needs. â⬠¢ Competitor orientation emphasises one of the marketingââ¬â¢s functions, i.e., to seek competitive advantage in the market. Competitor analysis, performed in various techniques (e.g. PESTED analysis, Porterââ¬â¢s forces analysis, Boston matrix analysis, etc.), gives a company tools to objectively evaluate competitorsââ¬â¢ capabilities and results on the market. â⬠¢ Organizational culture if analysed on an individual basis could be either included into market orientation factor or in the holistic marketing orientation, depending how integrative the marketing philosophy is on an organisational level. Organisational culture should support customer service and customer relationship development throughemployee performance prism. â⬠¢ Interfunctional coordination should focus on the interaction between internal functional areas of the organization which best serve customer need and satisfaction, which in other cases would correspond to the relationship marketing orientation (Kotler and Keller, 2007). â⬠¢ Long-term focus would incorporate the consideration of how the above can be sustained, and financially viable, over the long term. In this paper the proposition by Drummond et al (2000) is closer to the authorââ¬â¢s perception of market orientation, therefore the constituent parts of the market orientation are considered to be the balance between: a) External market orientation: customers, competitors and other external stakeholders. b) Internal market orientation: employees and other internal stakeholders. Marketing Orientation The term marketing is used extensively in modern life. If you stop someone in the street and ask them what it means, they will probably use words like ââ¬Å"advertisingâ⬠, ââ¬Å"market researchâ⬠andâ⬠a modern word for sellingâ⬠. In fact, marketing is a lot more than just selling, advertising and research, although all of these functions are important aspects of marketing. The Chartered Lrstitute of Marketing in the UK defines marketing as follows: ââ¬Å"Marketing is the management process which identifies, anticipates, and supplies customer requirements efficiently and profitablyâ⬠. So what is marketing orientation? In the next sections we shall explore this. First we will consider what it means for an organisation to adopt a marketing-based business philosophy. We shall then consider the evolution of the marketing concept and look at how marketing orientation has influenced organizational structures in business. An Overview of a Marketing-based Business Philosophy The points below describe marketing and its role in a marketing based business philosophy. We shall then go on to consider a marketing-based philosophy in more detail. * Marketing is a management process, and the support of management for the marketing concept is a key element in its success. Today, a company has to be marketing orientated if it is to be successful. * Marketing is involved with identifying customer requirements ââ¬â usually with market research. * We have to consider current needs and anticipate the requirements of the customer in the future. This requires planning ââ¬â a very important aspect of the marketing process. The satisfaction of the needs will require the supplier to provide benefits ââ¬â the right market offering at the right place at the right time. * Truly market-driven companies adopt strategic level marketing, where marketing has a key role in defining the long-term objectives and mission of the company. In this way, a strategic framework is established whereby the customer is placed at the centre of the organisationââ¬â¢s activities. * Marketing is not just for profit-making companies. Marketing is for any organisation that has customers, and that includes charities and government bodies. Very many selling jobs in fact are in non-profit-making organisations, although very often the people who have those jobs would not think of themselves as salespeople! Marketing is a business philosophy, the process responsible for anticipating, identifying and satisfying customer current and future needs. The marketing philosophy developed out of the need by producer manufacturers, whose focus was on efficient production, to compete more effectively in their markets. They turned their attention away from mass production at lowest unit cost to try to anticipate the specific needs of customers and produce products/services whose benefits would satisfy those needs. Marketing is sometimes referred to as a ââ¬Ëpull strategyââ¬â¢. The principle is that we understand customer needs and produce products or services, which meet those needs through specific benefits. Customers will want to purchase products or services, which they perceive as meeting their needs and wants. Literature review on marketing challenges in the new millennium The precondition, which fostered to review the challenges for the marketing in the new millennium, was the statements in various forms and shapes, which appeared during the past decade in text books, social networks, media and social forums. The selection of disturbing statements were selected and presented here for the discussion. The biased perception of marketing functions and orientations at the dawn of the new millennium is not compelling. Traditional (conventional) marketing is visualised as a dead function, notwithstanding the critics of modern marketing practice. The critics bring up the issues of lost customers, mass marketing and viral marketing. Therefore, a more fundamental change for marketing is at stake ââ¬â towards a more personal touch in the field, as well emphasised by Spellings (2009). Boynett and Boynett (2003) in their book on ââ¬Å"The Guru Guideâ⠢ to Marketing: A Concise Guide to the Best Ideas from Todayââ¬â¢s Top Marketersâ⬠have also identified a number of citations, which question the future of marketing and its conventional functionality. It is apparent that marketing is becoming a multi-disciplinary theory, which inevitably incorporates postmodern aspects of the markets and consumption patterns and consumer behaviour. Selected statements on the death of traditional marketing in the new millennium Authors/sources| Statements| Boyett and Boyett (2003, p.1)| Death-of-marketing gurus rationalize their hyperbole by explaining that marketing is in the throes of fundamental change.| World of DTC Marketing (2008)| Conventional marketing is deadâ⬠¦| Bishop (2009)| Marketing is dead; long live marketing: Attracting consumers in the post-mass marketing era| Big Marketing Ideas (2009)| The reason we say viral marketing is dead is not because content no longer spreads in the same way ââ¬â quite the contrary. But the idea that you could create a flash game or a funny video and expect it to get a million hits and downloads within a week is now patently naà ¯ve. | Wymore (2009)| Forget direct mail, television advertising, and other mass media marketing. They just donââ¬â¢t work anymore. Traditional marketing is dead. In other words, these marketing chestnuts simply donââ¬â¢t stand out in todayââ¬â¢s noisy media market.| Spellings (2009)| ââ¬Å"Mass Marketing is Dead. Make Way For Personal Marketingâ⬠: The days of mass marketing are coming to an end as we enter a new era of personal marketing. Personal marketing will require more work, more preparation, and smarter implementation, but the rewards will be vastly better than the mass marketing approach.| Selected marketing challenges in the new millennium Sutton and Klein (2003)| Blythe (2005)| Kashani (2005)| Brown (2008)| Kotler and Armstrong (2008)| Bishop (2009)| â⬠¢ Increasing market complexity â⬠¢ Accelerating demand for speed to market â⬠¢ Growing need to capture marketing knowledge â⬠¢ Increasing availability of innovative marketing technologies â⬠¢ Escalating demand for marketing efficiency and effectiveness| â⬠¢ Relationship marketing development â⬠¢ Service quality enhancement â⬠¢ Internet marketing development â⬠¢ Marketing ethics â⬠¢ Marketing strategy revisited| â⬠¢ Commoditisation (change in technologies, more informed customer, more intense competition) â⬠¢ Consolidation(mergers & acquisitions) â⬠¢ Power shift â⬠¢ Margin erosion â⬠¢ Value focus| Postmodern challenges: â⬠¢ Hyperreality â⬠¢ Fragmentation â⬠¢ Reversed production and consumption â⬠¢ Decentred subjects â⬠¢ Juxtaposition of opposites| â⬠¢ The new digital age â⬠¢ Rapid globalisation â⬠¢ The call for more ethics and social responsibility â⬠¢ Growth of non-profit marketing| â⬠¢ Aggressive innovations â⬠¢ Building a strong value proposition â⬠¢ Engagement and connection to the customer â⬠¢ Delivering customer experiences at or above expectations| It could be generalised that marketing in the 21st century presents many new postmodern challenges (see Table 3): â⬠¢ shrinking markets, which in effect implies fragmentation and decentralised subjects (Brown, 2008), followed by increasing market complexity (Sutton and Klein, 2003) and market globalisation (Kotler and Armstrong, 2008); â⬠¢ green issues (Blythe, 2005), more marketing ethics (Blythe, 2005; Kotler and Armstrong, 2008) and social responsibility (Kotler and Armstrong, 2008); â⬠¢ marketing strategy revisited (Blythe, 2005) through accelerating the demand for marketing efficiency and effectiveness (Sutton and Klein, 2003) and speed to market (Sutton and Klein, 2003), and aggressive innovations (Bishop, 2009); â⬠¢ advancements in technologies in the digital age (Kotler and Armstrong, 2008), including Internet, commoditisation (Kashani, 2005), communications (Bishop, 2009), internet marketing development (Blythe, 2005), increasing availability of innovative marketing technologies (Sutton and Klein, 2003); â⬠¢ engagement and connection to the customer (Bishop, 2009), through service quality enhancement (Blythe, 2005), delivering customer experiences at or above expectations (Bishop, 2009), rapidly changing public attitudes towards consumption (Sutton and Klein, 2003); â⬠¢ building a strong value proposition (Bishop, 2009) through growing need to capture marketing knowledge (Sutton and Klein, 2003), power shift (Kashani, 2005) and reversed production and consumption (Brown, 2008). Therefore, marketers are facing the re-evaluation of marketing strategy, applying new tools and sophisticated techniques in the new millennium, where changes are of a constant nature. ââ¬Å"Ultimately, the firms who take the greatest care of their customersââ¬â¢ interests are the ones most likely to maintain their competitive edge in a cut-throat worldâ⬠(Blythe, 2005 p.332). The case of coffee bars: applying marketing orientations and marketing challenges in the new millennium. In practice, each company selects business and marketing philosophy which suits it best. The decision depends on the companyââ¬â¢s type, size, products and services it produces, distributes and sells and etc. In order to apply marketing orientations and marketing challenges to a practical situation, two companies in coffee bars sector: a) an international company STARBUCKS (the USA) and b) a national company COFFEE INN (Lithuania). Their briefs and marketing philosophies will be discussed bellow. The case of Starbucks (the USA) Probably one of the most famous brands in the United States and now in the whole world, reflecting the specific lifestyle of the few generations, is definitely Starbucks. Starbucks is the largest coffee-house company in the world, offering a wide range of various coffees, hot and cold coffee and non-coffee drinks, sandwiches and sweet snacks. Founded in 1979, only as a coffee bean retailer Starbucks became a coffee-house selling coffee drinks as well as beans, when its present headmaster Howard Schultz came in and bought the company from its former owners in 1987. Since then, an extraordinary quick expansion in the Unites States, and from 1996 in the whole world, has begun. Now, Starbucks owns approximately 16 000 stores in the world and announces about opening 900 new stores outside United States in 2009 (on the other hand, Starbucks is closing the same amount of stores in the United States) (www.strabucks.com). It is obvious, that such a big success would be impossible without well selected and formulated marketing philosophy. As one of the most innovative companies in the world Starbucks has chosen social-ethical marketing orientation and declares care for the environment and common wealth as well as for people. The main idea of their philosophy is defined in the Starbucks mission statement. Starbucks has two mission statements which are placed in the official companyââ¬â¢s website : ââ¬Å¾To inspire and nurture human spirit ââ¬â one person, one cup, and one neighbourhood at a timeââ¬Å" and ââ¬Å¾Starbucks is committed to a role of environmental leadership in all facets of our businessââ¬Å" (www.strabucks.com). Social-ethical marketing orientation is getting a trendy buzz word, as environmental and ecological problems are on the increase. Some years ago Starbucks was criticised for wasting resources by using paper and plastic cups, for wasting water and even funding Israel army (Vitkus, 2009). Now this company is shown as the best example of environmental friendly business in the business schools around the world. Starbucks announces its corporate social responsibility Annual reports for the public; here the company describes their attention to the employees, customers and the environment, manifesting marketing orientation, marketorientation and holistic marketing orientation. They started to use cups from recycled paper or biodegradable plastic. Social responsibility is also emphasised in their coffee-barsââ¬â¢ design, posters and various promotional campaigns (the integrated marketing sub-orientation in the holistic marketing orientation). According to Pranulis et al (2008), the main idea of marketing orientation is to create the circle of loyal clients rather than one-time buyers. Starbucks could be called a champion in this field too. The chairman of Starbucks Howard Schultz explains, that a person gets more than just coffee when he/she visits Starbucks ââ¬â ââ¬Å¾he gets great people, first-rate music and a comfortable and upbeat meeting placeâ⬠(www.strabucks.com). Thatââ¬â¢s why people all around the world are willing to pay for coffee more than in other coffee-bars ââ¬â they buy and experience, not a drink (the selling orientation). According to Howard Schultz, Starbucks build personal relationships with each of their customers (this implies the relationship marketing sub-orientation in the holistic marketing orientation). Even the waiters at Starbucks are called baristas to make them feel exceptional and proud about their workplace, not to feel just simple service workers (internal marketing sub-orientation in the holistic marketing orientation). Another core element of marketing concept (Pranulis et al., 2008, Kotler and Keller, 2007) is to appeal to customersââ¬â¢ needs. Starbucks does everything to achieve its costumersââ¬â¢ satisfaction. They were the first who offered free internet at their coffee-bars and started to open the stores 10 minutes before the actual opening time just to make customers always feel welcome and happy. Viral marketing has also become one of the most important features of Starbucksââ¬Ë. You can hardly find and advertisement in any newspaper or marketplace, but they build extremely strong relationships by using social networks, internet and mouth-to-mouth marketing, which means Starbucks meets the marketing challenges of a) the digital age, b) value proposition, c) connecting to customers, d) corporate social responsibility, e) green issues and f) overall revised marketing strategy, g) market shrinking factors (as Starbucks was forced to close down 600 coffee-bars in the USA during the economic slowdown (Milasius, 2008)). The case of Coffee Inn (Lithuania) The other company selected for a comparative study is a national company, located only in Lithuania. Coffee Inn is a coffee-barsââ¬â¢ chain opened a few years ago in Vilnius, the capital city of the country. Started from just one coffee-bar, Coffee Inn now owns 7 coffee-bars in Vilnius and one in Kaunas in 2007 (Vaitiekuniene, 2007). At first, Coffee Inn came into the market with the same concept as Starbucks did. It sells coffee and various coffee drinks, served in paper cups, sandwiches and desserts in small, cosy coffee-bars, located in the city centre. The main difference between Starbucks and Coffee Inn is that Starbucks is a big global company (the globalisation challenge) and can afford applying social-ethical marketing orientation, while Coffee Inn is still too small to afford huge investments for various socialprojects and campaigns and it has chosen the marketing orientation. However, Coffee Inn expands constantly, therefore, sooner or later this company will also apply social-ethical marketing oreintation (now Coffee Inn supports various cultural festivals, such as cultural night TebÃ
«nie naktis, or Street music day, not financially, but by helping to promote them, or by prolonging their opening hours during these festivals). The main idea, the co-owner of Coffee Inn Nidas Kiuberis explains, is that they sell a feeling of pleasure rather than just a cup of coffee (Obcarskaite, 2009). It seems extremely similar to Starbucks idea. The waiters are called baristas too, Coffee Inn also offers free internet access and their menu is quite similar to Starbucks one. Lithuanians sometimes even claim that Coffee Inn tries to copy Starbucks. On the other hand, there are a lot of cafeterias offering similar facilities (e.g., Vero Cafe, Double Coffee and etc.), and Coffee Inn is not an exception. However, Coffee Inn is a lot smaller as coffee-barsââ¬â¢ chain than Starbucks and for this reason it is much easier to control it. Being small enables Coffee Inn to be more flexible and to react to customersââ¬â¢ demands and wants quicker and to create new demands and wants at the same time (marketing orientation). Coffee Inn constantly offers new drinks, snacks and other features (product orientation). They were one of the first who invited customers to come together with their pets, set free book collection and invited everyone to come to read or to donate a book (the communication challenge). While talking about customersââ¬â¢ loyalty, new technologies play an important part here too (the technological challenge): Coffee Inn keeps exceptionally close relationships with its customers using Facebook social network, writing the blog and honestly replying to all the letters and comments. The co-owner Nidas Kiuberis maintains the Coffee Inn blog himself ââ¬â this is very important, as customers notice, that director of the company itself pays attention to their opinion (Milasius, 2008). Nidas Kiuberis explains, they are following ââ¬Å"guerilla marketingâ⬠ideas, because it is the best solution for a small business without large budget, where creativity and energy are the most important things (Obcarskaite, 2009). ââ¬Å"Viral marketing and personal blog writing costs nothing and gives better results, than advertisement on TV ââ¬â your loyalty for customers loyalty, these are the things every company seeks, especially in a crisis timeâ⬠(Obcarskaite, 2009). As a result, Coffee Inn has created a steady circle of loyal customers, who are indifferent to similar competitors, such as Vero Cafe, offers. The Evolution of the Marketing Concept Marketing is basically about anticipating and serving customer needs, but where does the concept come from? In fact, even though the term ââ¬Å"marketingâ⬠quite modern, the idea of customer orientation is as old as trade itself. For example, if we looked at a pre-Industrial Revolution village, we would see a number of trades-people such as the blacksmith at work. These people provided the villagers with what they wanted. There was no question of producing large volumes of goods and assuming that people would take them. Everything was made to order ââ¬â the customer had needs and the supplier met them. Conclusions In the changing market environment with changing customer behaviour and seeking business opportunities, companies face marketing challenges on a daily basis. In the process of theoretical research, a modified model of marketing orientations, which form the marketing philosophy, was proposed, comprising eight major orientations, where market orientation and the holistic marketing orientation are split into further sub-orientations. The other task for the author was to review and structure marketing challenges in the new millennium and test these issues in two cases of coffee-bars sector on international (Starbucks) and national (Coffee Inn in Lithuania) markets. Starbucks and Coffee Inn both follow similar marketing orientations. Starbucks follows social-ethical marketing orientation as a basis of business, while Coffee Inn is being still guided by the marketing orientation. Both companies sell an experience, rather than just coffee and image is very important for the customers of these companies as they are mainly young people (20-40 years of age, Miksys, 2008). Both companies use viral marketing techniques, though Coffee Inn can create closer relationships with its customers, because it is able to react to changes quicker. Loyal customers could be called the biggest strength and competitive advantage of these companies as they do not compete on price, just by creating exceptional atmosphere.
Saturday, January 4, 2020
In Defense of Liberty and Education for All - 1626 Words
In Defense of Liberty and Education for All How does a society become socially free and have equal opportunity for all its citizens? According to the conventional democratic American belief, all people should be granted the same educational opportunities so that everyone has the fair chance to succeed in society. However, in William A. Henrys essay, In Defense of Elitism, he argues for the archaic belief that society should limit higher educational opportunities because most people do not have the capability to compete in college. Henry wants to scale back the number of college students in America to an accomplished few. As such, Henry contends that the educational standardsâ⬠¦show more contentâ⬠¦He proposes that the standards of education have dropped with the rise of college students over the years. Henry illustrates his point by maintaining that there is a sheer decline in the amount of work expected in class#8230;. [because the] influx of mediocrities relentlessly lowers the general standards at colleges to the lev els the weak ones can meet(125). Henry bases his claim on the fact that in the 1940s, at the all girls Catholic Trinity College in Washington, A course in Shakespeare meant reading the plays, all 37 of them(125). He uses that information and compares it to the fact that at a particular fancy college, a professor recently told him that in his Shakespeare class students only read four plays and anything more than one a week... is considered too heavy of a load(125). Henrys claim is extremely unconvincing because his method of unfairly comparing and contrasting the evidence only explains the general standards at two different schools at different time periods (125). It could be true to a certain extent that standards have decreased with larger class sizes, but Henry does not support his claim correctly because of several fatal reasons. Henry describes the standards at Trinity College in the 1940s but does not compare it to the standards at Trinity College in the present day. This concl udes nothing because comparing two different schools, that canShow MoreRelatedEssay about Articles of Confederation816 Words à |à 4 Pagescommon defense, promote[s] the general welfare, and secure[s] the blessings of liberty. Based on these standards, the Articles of Confederation were effective to a certain degree at the time, but in the end, were too liberal to be effective. Because its main purpose was to ensure the blessings of liberty, the Articles of Confederation had to sacrifice stability and security, which ultimately led to its downfall. The Articles of Confederation promoted the spirit and beliefs of liberty and equalityRead MoreA Lesson Before Dying, by Ernest J. 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In our day and age, the government controls the people by manipulation and convincing citizens that mandatory taxation is charitable, when the very definition of charity states that charityRead MoreLocke, Hobbes, Aquinas, and Machiavell Theory on Self-Defense and Governance1548 Words à |à 7 PagesHobbes, Aquinas, and Machiavelli each followed this process in creating their political theories and at the very center of each of their theories is a commentary on human conflict. Self-defense is the very first type of conflict between humans and is defined very differently by each theorist. The subject of self-defense renders the foundation of a political theory in that it illustrates a theoristââ¬â¢s presumptions regarding human nature and interaction, which extrapolates into how humans need to be governedRead More Is Violence in Pursuit of Happiness Justified? Essay example1173 Words à |à 5 Pagesconvinced that the system is totally unjust? 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Two important things I learned at church was the importance of having a relationship with Jesus and the importance of having high-quality education for Blacks. My pastor would ask for everyoneââ¬â¢s report cards at the endRead MorePublic Policy Is An Objective Oriented Action Plan1646 Words à |à 7 Pagesarrays of entities. Defense policy serves as an excellent example in this context. For instance, following the Japanese attacks on Pearl Harbor, the president conducted a joint session of Congress to seek the declaration of war. This process, which is usually highly complicated, highlights some predictable features and steps. The most significant objective of public policy is ensuring the formulation and implementation of an acceptable balance between order and liberty. The design of publicRead MoreAmerican Civil Liberties Union Of Michigan ( Aclu )1378 Words à |à 6 Pagesinterest groups that will be discussed in this paper include the American Civil Liberties Union of Michigan (ACLU), the National Resources Defense Council (NRDC), and the Community Foundation of Greater Flint (CFGF). The approaches, stances, and effectiveness of these organizations will be interpreted, while recommendations about how to become even more influential with regards to public policy will be discussed as well. Of all the actors associated with the Flint water conflict, these three interest groupsRead MoreCivil Liberties And Civil Rights851 Words à |à 4 PagesCivil liberties and civil rights are very commonly used statements, which can be carelessly misused. Both statements are similar to some degree, but do hold dif ferent meanings. These statements may seem exactly the same, but by true definitions, the difference between both is unmistakable. Civil liberties are the protections against government actions. Civil rights, however, is positive actions of government should take to create equal conditions for all Americans. Civil liberties are rights forRead MoreThe Controversy of Same Sex Marriages Essay1160 Words à |à 5 Pagesdeal. Just a generation ago, many states banned mixed marriages. Seems absurd, doesnt it? Discriminating against an individual like that because of the color of their skin? This is a situation in America that I am sure all of you are familiar with, and most all of us I am sure agree that just because a person has different colored skin does not make them any different on the inside. We dont discriminate against minorities because of their color of their skin, so why is it that we
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